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Voice clone detection for call centers

Voice phishing attacks using AI-cloned voices are targeting call centers to steal account credentials, authorize fraudulent transactions, and impersonate executives. ScamAI's real-time audio deepfake detection identifies synthetic voices in under 3 seconds — before the fraud succeeds.

$12.5Blost globally to voice phishing (vishing) in 2024 — FBI IC3 Report

KEY CAPABILITIES

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Real-Time Stream Analysis

Analyze live call audio in real time, processing each segment in under 3 seconds to flag voice clones before agents are deceived.

Caller Voice Authentication

Verify that the caller's voice is genuine, not AI-generated, as part of your existing voice authentication and IVR flows.

Executive Impersonation Detection

Detect AI-cloned voices attempting to impersonate executives, VIPs, or known customers to authorize wire transfers or account changes.

Fraud Alert Integration

Webhook-based alerts fire in real time when a synthetic voice is detected, triggering escalation workflows in your CRM or call management system.

95.3%

Image accuracy

<4s

Processing time

200

Free/month

REAL-WORLD APPLICATIONS

Built for Call Centers

Inbound Call Verification

Screen every inbound call's voice against synthetic audio patterns before routing to agents.

  • Real-time vishing detection
  • Voice authentication bypass prevention
  • Automated fraud alerts

Account Change Authorization

Verify voice identity before processing high-risk actions like wire transfers, password resets, or account closures.

  • High-stakes call screening
  • Multi-factor voice verification
  • Audit trail for compliance

Executive & VIP Protection

Protect C-suite and known-customer voice profiles from cloning attacks targeting privileged access.

  • Voice profile matching
  • Clone impersonation detection
  • Priority fraud escalation

Quality & Compliance Monitoring

Retrospectively scan recorded calls to identify successful fraud attempts and train detection models.

  • Batch audio analysis
  • FFIEC-aligned fraud logging
  • Agent training from fraud samples

FAQ

Call Centers Questions

Protect your call center from voice fraud

Real-time voice clone detection. Contact sales for enterprise pricing.

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Voice clone detection for call centers | ScamAI | ScamAI