CALL CENTERS
Voice clone detection for call centers
Voice phishing attacks using AI-cloned voices are targeting call centers to steal account credentials, authorize fraudulent transactions, and impersonate executives. ScamAI's real-time audio deepfake detection identifies synthetic voices in under 3 seconds — before the fraud succeeds.
KEY CAPABILITIES
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Real-Time Stream Analysis
Analyze live call audio in real time, processing each segment in under 3 seconds to flag voice clones before agents are deceived.
Caller Voice Authentication
Verify that the caller's voice is genuine, not AI-generated, as part of your existing voice authentication and IVR flows.
Executive Impersonation Detection
Detect AI-cloned voices attempting to impersonate executives, VIPs, or known customers to authorize wire transfers or account changes.
Fraud Alert Integration
Webhook-based alerts fire in real time when a synthetic voice is detected, triggering escalation workflows in your CRM or call management system.
95.3%
Image accuracy
<4s
Processing time
200
Free/month
REAL-WORLD APPLICATIONS
Built for Call Centers
Inbound Call Verification
Screen every inbound call's voice against synthetic audio patterns before routing to agents.
- Real-time vishing detection
- Voice authentication bypass prevention
- Automated fraud alerts
Account Change Authorization
Verify voice identity before processing high-risk actions like wire transfers, password resets, or account closures.
- High-stakes call screening
- Multi-factor voice verification
- Audit trail for compliance
Executive & VIP Protection
Protect C-suite and known-customer voice profiles from cloning attacks targeting privileged access.
- Voice profile matching
- Clone impersonation detection
- Priority fraud escalation
Quality & Compliance Monitoring
Retrospectively scan recorded calls to identify successful fraud attempts and train detection models.
- Batch audio analysis
- FFIEC-aligned fraud logging
- Agent training from fraud samples
FAQ
Call Centers Questions
Protect your call center from voice fraud
Real-time voice clone detection. Contact sales for enterprise pricing.
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